matkaa online
matkaa online
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This app is available for your device
matkaa online
This app is available for your device
Contact
+91 9586204413
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the matkaa online?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in immediately. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. Then, click on "send OTP" and wait for the time allotted to receive the verification code. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details through email to assist with account transfer. This will help facilitate the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix any problems and allow for a smooth login and gameplay experience. Once updated, you can easily log in and start playing the newly updated app.
Q1: What is the minimum withdrawal amount in the matkaa online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only applicable to earnings from gaming activities, not bonus amounts. This limits withdrawal options for users who have collected bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Your prompt completion of these details is essential for the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours. However, delays in payment processing can occur, requiring a wait of up to 24 hours in some cases. This extended wait time is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone except yourself. Any winnings earned using the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if there's a problem with your withdrawal request. If it fails, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek help from their care centre.
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